Term and Conditions

Last Updated: [Insert Date]

Welcome to Cheap Stepwise Footwear Store (“we”, “us”, or “our”), your trusted online destination for quality family footwear at affordable prices. These Terms and Conditions govern your use of our website (elitemenshoes.com) and all purchases made through it. By accessing our site or making a purchase, you agree to these terms.

1. User Responsibilities

1.1 Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain the security of your password
• Promptly update any information that becomes outdated
• Be responsible for all activities under your account

1.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Misrepresent your identity or the origin of any information

2. Products and Services

2.1 Product Descriptions

We strive to accurately describe all footwear products including:

• Children’s footwear (sandals, boots, slippers, trainers, wellies)
• Men’s footwear (boots, brogues, formal shoes, loafers, trainers)
• Women’s footwear (boots, flat shoes)

However, slight variations in color or texture may occur due to monitor settings.

2.2 Product Availability

All products are subject to availability. If an item becomes unavailable after ordering, we will notify you and either:

• Offer a comparable alternative, or
• Provide a full refund

2.3 Hygiene Considerations

For health and safety reasons, certain items cannot be returned if opened or worn:

• Men’s Flip Flops & Sandals (if worn)
• Kids Slippers Boys & Girls (if opened)
• Men’s Sliders (if removed from packaging)

3. Orders and Payments

3.1 Order Process

When you place an order:

• You receive an order confirmation email
• We process orders within 1-2 business days
• You receive shipping confirmation with tracking information

3.2 Pricing

All prices are in USD and include applicable taxes where required by law. We reserve the right to correct pricing errors.

3.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed at time of order.

3.4 Shipping

We offer two shipping options:

• Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
• Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Note: We ship worldwide except to Asia and certain remote regions. Customers are responsible for any customs duties or import taxes.

4. Returns and Refunds

4.1 Return Policy

You may return most items within 15 days of receiving your order if:

• Items are unused and in original condition
• All tags and packaging are intact
• Footwear shows no signs of wear or damage

4.2 Return Process

To initiate a return:

1. Email [email protected] within 15 days with your order details
2. Wait for return authorization (typically within 2 business days)
3. Ship items to: Cheap Stepwise Footwear Store Returns Department, 31770 Alvarado Boulevard, Union City, US 94587

4.3 Refunds

Refunds are processed within 3-5 business days after we receive your return to your original payment method. Customers are responsible for return shipping costs unless the return is due to our error.

5. Intellectual Property

All content on elitemenshoes.com, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright laws. You may not use any content without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Cheap Stepwise Footwear Store shall not be liable for any indirect, incidental, or consequential damages arising from:

• Your use or inability to use our site
• Any products purchased through our site
• Unauthorized access to or alteration of your transmissions

7. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our site with a new “Last Updated” date. Your continued use of our site after changes constitutes acceptance of the new Terms.

8. Contact Us

For questions about these Terms or any footwear-related inquiries, contact our customer service team at:

Email: [email protected]

Mailing Address: 31770 Alvarado Boulevard, Union City, US 94587